FAQ’s

Are Aqua de Vida products vegan and cruelty free?
Yes all of our products are 100% vegan and cruelty free! We love animals and will never take part in or condone animal testing.

Do Aqua de Vida products contain any harmful ingredients?
Absolutely not! Aqua de Vida products contain no parabens, sulfates (SLS/SLES), Mineral oils or Synthetic colours and fragrances.

Are Aqua de Vida products safe to use while pregnant?
Whilst we do not use any harmful ingredients in our products, we are not permitted to give any medical advice. Please ask your medical practitioner regarding the use of certain products. You are welcome to print out the ingredients list from our website to show your practitioner.

Do you offer free shipping?
Yes! We offer free shipping on orders over $99.

Do you offer wholesale services?
Yes we do! To find out more, please email info@aquadevida.com.au with “Wholesale Enquiry” as the subject.

Where are Aqua de Vida products made and manufactured?
All Aqua de Vida products are made and manufactured in Australia.

How can I pay for Aqua de Vida products?
Once you place your order online and check-out, you can pay for your purchase using one the following payment methods:

  • Mastercard
  • Visa
  • PayPal (Also accept AMEX and other major credit cards)
  • Afterpay

What are the charges for shipping and handling? 
Please refer to our Shipping & Returns page HERE

How can I cancel m​y order?
We pride ourselves on quick shipping times, meaning we are committed to having your order sent out ASAP. Unfortunately, this means that order cancellations can sometimes be difficult. If you would like to cancel your order, please email us at info@aquadevida.com.au immediately with your order number and we will attempt to cancel the shipment.

Who can I contact for press inquiries?
Please email info@aquadevida.com.au with “PR/Press” as the subject.